United States
Automation & Testing Engineer
2024-Present
Built and maintained full-stack React-based testing tools for system-of-systems validation and performance optimization. Collaborated with DevSecOps to implement automated deployment, monitoring, and security integration across development workflows.
United States
Team Leader
2023-2024
Led IT Service Desk operations using ServiceNow, managing incident resolution, improving end-user support, and driving compliance through Azure LDAP-based access and identity management. Increased operational efficiency by developing custom data aggregation tools and automation solutions, including a Google Sheets Write-Up Dashboard using Apps Script, and mentored IT staff to build technical expertise.
Taiwan
Fullstack Development Intern
2023 Spring
Developed secure API integrations using NestJS and JWT authentication to protect content management system endpoints. Integrated API documentation with SwaggerHub and validated endpoints through Postman, supporting enterprise-grade QA processes. Collaborated with cross-functional teams to connect backend data pipelines with frontend systems for real-time operations monitoring.
United States
Frontend Development Intern
2022 Summer
Implemented secure authentication (JWT, Auth0) and API connectivity for enterprise insurance systems built on ReactJS and SpringBoot. Built data-driven UI integrations that streamlined access to core business data across cloud-hosted environments. Contributed to CI/CD workflows in an Agile team, ensuring smooth integration of microservices and application components.